While there are some great pest control companies in California, most of these so-called pest control firms just aren’t qualified enough and leave a bad impression on their customers due to a second-rate service. Probing the internet and reading an article like this can save you from having a bad experience and getting ripped off.
In this article, we’ll discuss 5 signs that indicate that you’ve hired the wrong lawn pest control company:
1. Bad Online Reviews
One of the best ways to get to know the pest control company you’ve hired is by simply typing in “(the company’s name) reviews” in any search engine bar. It will provide you with links to social media networks and other places where customers share their experiences. Go through the details to gauge how good or bad the service is.
Some companies provide testimonials on official websites as well, but many provide fake reviews hence a third-party site is a better option.
2. Poor Customer Service
Many national pest control firms outsource their customer service to call center agents who don’t know a thing about pest control, resulting in poor customer service and miscommunication.
It’s better to avoid large pest control firms and look for a local one that’s reputed for its reliable and satisfying services. It’s good to hire a pest control firm where you can talk with a technician who actually knows the ins and outs of the job, rather than a support agent who’s been trained to give scripted responses.
3. Mediocre Equipment and Poor Manners
If the pest control technician shows up in a private car with inadequate equipment and an unprofessional appearance as well as manners, it’s good to err on the side of caution.
Good pest control firms are equipped with first-class company vans and modern pest control gear that can reach every nook and cranny of your property, ensuring a satisfactory service. Also, their staff will always be courteous and go out of their way to tend to all your pest control needs.
4. Inexperienced Technicians and High Turnover
It’s good to know what kind of expertise your pest control technician is packing along with his/her respective professional background. A good technician should have extensive experience in handling pest infestations.
You can find this out by having a brief conversation about the process. If your technician is inexperienced and untrained, you’ll know it’s time to find a better option.
5. He/She Does Not Educate Clients
Probe through some of the best pest control websites on the internet, and you’ll see what we are talking about here. Prestigious pest control firms like to act as an online authority so that they can educate their customers on topics related to their niche.
Authoritative pest control companies also keep their customers well informed on technologies that are incorporated to remove pest infestations and also publish helpful articles such as this one to provide tips and tricks related to pest-control firms, techniques, and methods involved, etc.
We recommend that you try your local pest control firm to take care of your lawn or property. Of course, don’t forget to do a little research on that company before obtaining their services.
Taking a little time to check the background of your pest control firm can save you from having a dreadful experience.